Privacy Policy

1. What Data We Collect
When using the website www.pinpinik.agency, we may collect the following personal data:

• Name and surname

• Email address

• Phone number (when contacting us via the form)

• IP address

• Cookie data

• Data about website activity (e.g., time spent on the site, clicks on links)

2. Purpose of Data Processing
Your personal data is processed for the following purposes:

• Contacting you – in response to inquiries sent via the contact form, email, or phone.

• Providing services – to give you access to our services and information about them.

• Analytics and statistics – to analyze how users interact with our website in order to improve it (e.g., Google Analytics).

• Marketing – to send you information about our services, news, and promotions if you have given your consent.

3. Legal Basis for Data Processing
We process your data in accordance with the GDPR based on the following legal grounds:

• User consent – when you have given your consent to process your data, e.g., for marketing purposes (Article 6(1)(a) GDPR).

• Performance of a contract – when data processing is necessary to execute a contract or take actions at your request before entering into a contract (Article 6(1)(b) GDPR).

• Legitimate interest of the controller – for analytical and statistical purposes, as well as to ensure website security (Article 6(1)(f) GDPR).

4. User Rights
According to GDPR, you have the following rights regarding your personal data:

• Right of access – you have the right to know what data we process and obtain a copy of it.

• Right to rectification – you have the right to correct your data if it is outdated or incorrect.

• Right to erasure – you can request the deletion of your data if there is no legitimate basis for further processing.

• Right to restriction of processing – you can request that we restrict the processing of your data in certain cases.

• Right to object – you can object to the processing of your data if this is justified by your particular situation.

• Right to data portability – you can request that your data be transferred to another controller.

• Right to withdraw consent – you have the right to withdraw your consent at any time, if the consent was the basis for processing.

To exercise these rights, please contact us at: info@pinpinik.agency.

5. Data Controller

The controller of your personal data is: Pinpinik Agency, Address: Gdańsk, Poland, Email: info@pinpinik.agency, Phone: +48 
6. Data Sharing
Your data may be shared with third parties such as IT service providers, web analytics services (e.g., Google Analytics), or subcontractors. We ensure that we only work with entities that comply with data protection regulations.
Your personal data is not transferred outside the European Economic Area unless with your express consent or in accordance with legal requirements.
7. Cookies
We use cookies on our website to provide you with the best possible experience. Cookies are small text files stored on your device that help us analyze site traffic and tailor content to your preferences.
We use the following types of cookies:

• Necessary cookies – essential for the proper functioning of the website.

• Analytical cookies – used to gather data on how users interact with the website.

• Marketing cookies – allow us to display personalized ads based on your preferences.

You can manage your cookie preferences through your browser settings.
8. Data Security
We apply appropriate technical and organizational measures to ensure the protection of your personal data against unauthorized access, loss, or alteration. We regularly monitor and update our security procedures.
9. Data Retention Period
We will retain your personal data for the period necessary to fulfill the purposes for which it was collected. For data processed based on consent, it will be processed until the consent is withdrawn.
10. Complaint to the Supervisory Authority
If you believe your rights have been violated, you have the right to file a complaint with the data protection supervisory authority – the President of the Personal Data Protection Office (PUODO).
11. Changes to the Privacy Policy
We reserve the right to make changes to this privacy policy. The current version will always be available on our website. Changes take effect on the date of publication.
If you have any questions about our privacy policy, please contact us at: info@pinpinik.agency.